Last revised on 25 August, 2017
Marvell Media is the service provider of CityOfSin3D and shall be known as "We", "Us" and "Our". We understand that the privacy of CityOfSin3D Users is very important. During the navigation of the website and the registration process Users may provide personal identifiable information about themselves, therefore We have developed this policy to protect User privacy while they enjoy CityOfSin3D.
Only adults who are at least 18 years old (21 years old in some jurisdictions) may navigate, purchase a membership or use CityOfSin3D. All other persons under this age must leave the site immediately.
What is collected
By navigating the site, signing up or communicating with the Our Customer Service department We collect personal information provided such as name, email, zip and Approved Facility (payment) details. We may also send you a cookie which collects some information about your use of CityOfSin3D. When Users visit and surf the site, anonymous demographic information may also be collected such as browser information and IP address. If Users choose to post information, messages or comments in public areas on CityOfSin3D then any information about the User will be kept on CityOfSin3D. Lastly, if Users send personal correspondence via email, ticket or chat such information will be maintained as a record of correspondence.
The collection of this information allows us to process your requests, provide CityOfSin3D in the best format for your computer or device and provide targeted information. We do not share email data with third parties.
How to control cookies
Assistance in managing cookies may be found through the following browser links, choose a corresponding browser from the list and follow the instructions
Please remember that disabling or refusing cookies may lead to many services on CityOfSin3D being unavailable
In order to effectively deliver email communications and perform website analysis We may use web beacons. Web beacons are electronic files that count the Users who access CityOfSin3D or a specific page and can help Us identify if a cookie has been activated. Web beacons also allow Us to confirm that an email message was successfully delivered and read. It is not possible to decline web beacons however if by refusing cookies this can also prevent web beacons from being used.
Users should enjoy the full experience of CityOfSin3D. By signing up with personal information or by the continued use and browsing of CityOfSin3D Users are consenting to Our processing of personal information, communication with and analysis of the information provided by Users.
We take reasonable precautions against external threats to maintain security of any information obtained from and about Users, and to protect against the loss, misuse and alterations of information under Our control. Our third party payment processors provide Users with a secure web page through which billing information is submitted when purchasing a membership. All personally identifiable information held by Us is stored in a secure location (behind a firewall with limited administrative access).
User login information must be protected by the User. We advise all Users NOT to share username or password details with anyone. It is the User's responsibility to keep password information confidential. A User's account may be deactivated for abuse if We assess that a User's login details have been used by someone other than the registered User to CityOfSin3D.
How User information is used
We use personal information to process payments for Users, communicate receipts, troubleshoot problems, resolve disputes, enforce any agreements or policies, and to facilitate viewing of CityOfSin3D.We may use the information collected to improve marketing, analyse site usage, improve content offerings, customize site layout and provide information about CityOfSin3D to its Users.
We are constantly striving to deliver the best to Users and We may use the information collected to deliver information targeted to User interests. Such information may be shared or licensed to Our partners, affiliated or unaffiliated third party web service providers who display banners or links on CityOfSin3D. We encourage Users to read their policies, terms and conditions as they are not the same as Ours.
We may use the Users and former Users' email addresses to communicate new services, subscription information and special offers from Our partners, third parties or CityOfSin3D. When Users and former Users are presented with special offers from Us, our partners or third parties they may include consent to receive email solicitations, communications, newsletters, commercial advertising and other promotional or special event materials. All emails from Us include simple instructions on how to unsubscribe and this may be done at any time by clicking on the unsubscribe link at the bottom of any email, or by contacting Our Customer Service. Users may NOT opt out of receiving emails regarding account details such as responses to questions or membership purchase receipts.
Sharing information with third parties
We may disclose personal information collected if required by law, court order or other governmental authority or when We believe in good faith that disclosing this information is otherwise necessary or advisable, including to identify, contact or bring legal action against someone who may be causing injury to or interfering with the rights or property of CityOfSin3D or Us.
In the event of a change of ownership (merger, acquisition, sale of assets) We reserve the right to transfer all User information collected in connection with CityOfSin3D to such separate entity.
If you choose a recurring subscription option, you acknowledge that your subscription will renew automatically at the end of your subscription period until you request a cancellation and you authorize us (or our service provider) to charge your chosen payment method to pay the recurring fees for the subscription.
You would still have access after cancellation until initial period ends, but the subscription won't rebill in that case.
Billing and Shipping for Purchases of Tangibles.
Shipping Cost: If you purchase Tangibles, we may add a Shipping Cost to your shopping cart prior to check-out and will clearly display the Shipping Cost as part of your total order price. In most cases, upon request we will inform you of the tracking number you may use to track your shipment. You are responsible for any duty, tax or VAT that may be charged in your country, but we at our sole discretion may offer you assistance in providing information or documentation to any competent customs authority making such a request.
Defective Tangibles: If you find within 30 days of delivery of a Tangible that it is defective, you should contact us at email@example.com. You will have two options: (1) If you wish to continue to use the device, we will resolve the issue if possible and may elect at our sole discretion to replace the Tangible with a new one. (2) If you wish you may return the defective Tangible to us at an address we will provide to you, but you must ship the Tangible back to us within 30 days of the date it was delivered to you. If you return a defective Tangible to us, we will test the Tangible and if we can confirm that it is defective, we will refund to your credit card the purchase price of that item and the Shipping Cost of that item. Device will not be considered defective if your computer, operating system, hard drive or any other aspect of your system’s setup does not meet the minimum requirements to use the device as noted on our web site and in the instruction pamphlet provided in your device's box.
Tangible orders cancellation policy
It is possible to cancel an order that has not yet shipped.
Return of Tangibles: If you have not opened a Tangible, you may return it to us within 30 days of the date it was delivered to you and we will refund to your credit card the purchase price of that item but not the Shipping Cost. This procedure will also apply in the case of rejected, unclaimed or undeliverable items, except that the amount refunded to you may be reduced by the amount of any additional costs or penalties (including return shipping fees) we may incur in this case.
Time Limitation: We will not issue a refund for any Tangible (including unopened Tangibles) if the return is initiated more than 30 days after the date it was delivered to you under any circumstances.
Feel free to contact Us at firstname.lastname@example.org or online chat. Any questions regarding credit card or other billing matters, please feel free to contact Epoch. at https://epoch.com